Returns & Refunds policy

Returns

A. Eligibility for returns
  • Returns are accepted within 30 days after purchase. Return Eligibility:
  • The item must be unopened and in its original packaging.
  • Please return the product to its original condition.
  • Returns may be rejected for installation, wear, damage, or alteration.
B. The Return Process
  • Start a return:
  • Give our customer care team your order number and reason for returning.
  • If granted, you'll receive a return permission number and instructions.
  • Don't return without permission.
  • Contact support@motortude.com.
C. Costs of Return Shipping
  • Customers pay for return freight unless:
  • Sent the wrong thing.
  • Damaged or defective item. In this case, Auto Parts Inc. covers return freight.

Refund

A.Inspect and Approve

If accepted, we will process the reimbursement. Any rejected returns will be returned to you without a refund. Returns go through screening upon receipt. We confirm:

  • The product meets the original condition and packaging criteria.
  • No one has used or installed it.
B.The refund method

Refunds are made via the original payment method. Processing timeframes vary by bank or payment provider.

C.Non-Returnable Items

The given products are not eligible for return or refund at motortude.

  • Electrical parts that have been installed or used
  • Special orders or customized parts
  • Modified, altered, or tampered items
D.Warranty Information

Some products sold by Auto Parts Information may be covered under manufacturer warranties. For warranty-related concerns, contact here:

  • Refer to the manufacturer’s official warranty documentation.
  • Contact our support team for guidance on filing a claim if needed.